Our company handcrafts all products typically within 5 to 7 business days. However, please refer to the timeframe listed in the product description for the most up to date timeframe.
Oftentimes, orders process faster than that but we can’t guarantee a faster processing time.
Made to Order vs. Pre-Made
Check a listing carefully to understand if a product is pre-made and ready to ship or if the product is ordered before it’s handmade.
Both are handmade but the pre-made is shipment ready while the made-to-order products takes typically 5 to 7 business days to be created for you.
Look for the following image if a product is ready for shipment immediately:
The product(s) you receive might vary slightly from the product picture due to the nature of your product(s) being 100% handmade to order.
Care for your new product(s) by:
* Clean with a damp cloth
* Don’t use any harsh cleaning chemicals
* Following the care instructions listed with the specific product
Your product(s) can be damaged if:
* Mounted improperly
* Immersing in water
* Left out in direct sunlight
* Not following provided assembly instructions
We always love creating new products from scratch.
Custom orders can have a lengthier processing time.
Ask us for details.
Discounts, Promotions, & Gift Cards
We always want to provide the best discounts and promotions that we can. However, we do limit the use of 1 coupon, promotion, or prize winning gift certificate used per order. Thank you!
Our company ships through USPS
We happily support and love our international customers.
We ship all International products through USPS
T.S. Home Studio is not responsible for duty or brokerage fees for international shipping.
These charges come from your country during the importation of your package.
We do our best to apply fair shipping costs to each order.
* Shipping costs are calculated automatically during checkout.
Selecting expedited shipping during checkout does not ensure a faster processing time. Your product may still need 5 to 7 business days to be handmade.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Personalized and/or customized goods are exempt from being returned unless the product arrives defective.
Additional non-returnable items:
Refunds for Returns
To return your product, you should mail your product to:
PO Box 454; Dodge Center, MN 55927.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.